Privacy Policy
Kaiten Japanese Cuisine Limited, trading as Kaiten Japanese Sushi Train, collects personal information to respond to enquiries, arrange bookings and operate our website. This policy explains how we handle that information under New Zealand’s Privacy Act 2020.
Information you share with us
When you contact us through our website, by email or by phone, we may collect your name, email address, phone number and the information you include in your enquiry.
For group bookings and events, this may include your preferred date, number of guests and any requirements you choose to share.
Providing this information is voluntary. However, without the contact details or booking information we need, we may be unable to respond or arrange your booking.
How we use your information
We use the information you provide to respond to your questions, discuss availability and organise your visit or event. We may also use it to follow up on your enquiry, resolve a concern or meet our legal obligations.
Information about dietary requirements is used to help our team discuss and prepare for your visit.
Website analytics and advertising
We use Google Analytics to understand how visitors use our website and help us improve it. This can include information about pages visited, interactions, approximate location, and the device or browser used.
We also use Meta Pixel to measure advertising results and help show relevant Kaiten advertising on Facebook and Instagram. Meta may collect information about your visit and interactions and associate it with your Meta account.
These services use cookies or similar technologies. Google and Meta also process information under their own privacy policies.
You can manage or block cookies through your browser settings and manage advertising preferences through your Google and Meta accounts. Blocking cookies may affect some website features.
Read Google’s Privacy Policy and Meta’s Privacy Policy for more information.
Maps and social media content
Our website includes third-party features such as Google Maps and Facebook content. These providers may collect information about your browser and interactions when their content loads, even if you don’t click on it.
Their handling of this information is covered by their own privacy policies.
Who can access your information
Relevant Kaiten team members can access enquiry and booking information when they need it to help you.
We also use service providers for website hosting, website support and email. These providers may process information on our behalf to deliver their services. We may disclose information where required or permitted by law.
Some providers store or process information outside New Zealand. We take reasonable steps to ensure providers handling information on our behalf protect it appropriately.
Keeping your information
We take reasonable steps to protect personal information against loss, misuse and unauthorised access or disclosure.
We keep it only for as long as needed for the purposes described in this policy or to meet legal requirements.
Access, corrections and privacy concerns
You can ask to access the personal information we hold about you or request a correction. We may need to verify your identity before responding.
For a privacy request or concern, please contact us and ask for the person responsible for privacy:
Kaiten Japanese Sushi Train
Email: kaitenjcl@gmail.com
Phone: 03 343 2860
Address: The Crossing, 123/166 Cashel Street, Christchurch, New Zealand
Changes to this policy
We may update this policy when our website or information-handling practices change. The latest version will be published here with an updated date.